when the guy called back he explained that this was an issue affecting a bunch of people. still no messages from iPhone friends! So I phoned back and got exactly what the writer of the article above described: the support person asked if they could call me back because they couldn't hear me properly. I phoned Apple support and they confirmed that my number was removed from the iMessage database and that I should wait 72 hours.ħ2 hours later. I asked an iPhone friend to send me a text, but never received it. I then swapped SIM card over to my new phone. * Logged into the Support page and removed my iPhone profile * Turned off iMessage on my iPhone and Macbook It's now been almost 2 weeks since I switched from iPhone to Android, and I still can't receive messages from any of my iPhone friends. Respectfully, this isn't the case for me. The other rumor is we are collecting examples to beat them over the head with so they will finally acknowledge and address it. We are powerless because Apple controls the servers for iMessage and prefers to stick their heads in the sand and pretend nothing is wrong. Often they blame their provider, because that's who they pay for service. Causes a lot of calls, people just bought a new phone and instead of being excited about it they become enraged they can't speak to their friends and family who use iPhones anymore. I will say the carriers absolutely hate it. Recently an email was put out center wide wanting examples of the issue, rumor has it we are working with Apple to try and come up with a resolution. No one enjoys doing a bunch of troubleshooting with no resolution. Eventually they gave up doing that because it didn't work half the time. I work in a call center for a major carrier, they used to make us troubleshoot this. The problem is this works for some people, but not all. This subreddit is not endorsed or sponsored by Apple Inc.įor all the people saying just follow the steps on the Apple website: you're wrong. If you'd like to view their content together, click here. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp.
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#Deredister imessage for macbook upgrade
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